Case Study: a Chicago-based FQHC reduces monthly print costs with FlexTG

Chicago-based Federally Qualified Health Center cuts monthly print costs 73% with FlexTG

A Chicago-based federally qualified health center was facing high costs and fragmented management of its growing print environment, which had expanded to nearly 400 devices. Its legacy contracts were expensive and it worked with multiple vendors that offered limited communication and reporting. The organization engaged FlexTG to manage its print services and reduce these inefficiencies.

FlexTG implemented a long-term solution focused on right-sizing equipment by transitioning from costly A3 copiers to more efficient A4 devices and consolidating all fleet management. This strategy reduced the customer's monthly printer costs by 73%, from $7,500 to $2,000, even as the fleet grew. FlexTG also integrated the devices with the Epic medical records system and implemented secure print to protect patient information, providing ongoing account management and visibility into fleet performance.