Case Study: Chicago-based FQHC cuts print spend 75% with FlexTG managed print services

a chicago-based federally qualified health center cuts print spend 75% with FlexTG

A Chicago-based federally qualified health center was facing significant challenges with its aging and unreliable fleet of 75 print devices across nine locations. With inconsistent service, problematic toner fulfillment, and a lack of visibility into print usage, the organization needed to modernize its print environment without unnecessary cost. They partnered with FlexTG for a managed print services solution to address these issues.

FlexTG implemented a strategic mixed-fleet modernization, replacing 45 inefficient devices with new HP equipment while retaining and managing 30 viable Canon devices. This solution provided centralized support, toner fulfillment, and reporting. The result was a 75% reduction in print spend, cutting monthly costs from $7,500 to $2,000, while also identifying and eliminating 100,000 unnecessary color impressions. FlexTG delivered greater predictability and established a framework for long-term optimization.