Case Study: Mous achieves improved shipment visibility and on-time launches with Flexport

Meeting new targets for Mous with improved visibility

Mous, a technology accessories company known for secure and stylish phone cases, was struggling with late shipments, poor visibility, and a highly manual logistics process that made it hard to manage pre-orders and meet campaign targets. The company needed a freight forwarder and chose Flexport’s digital freight forwarding platform to centralize shipment data, improve forecasting, and reduce the burden of chasing updates across endless email chains.

Flexport implemented its platform to manage end-to-end shipments, provide real-time tracking links, centralize documents, and improve reporting and communication across Mous. The results included on-time delivery for the iPhone 14 launch, which drove nearly £200k in incremental sales, plus an additional £40k in incremental sales over the following three months from better pre-order management; Flexport also helped reduce admin time, avoid hiring a full-time freight person, and improve overall visibility and reliability.

Mous

James Day

Co-Founder & Operations Director