Case Study: Ministry of Supply achieves $1M+ in duty drawback refunds with Flexport

How Ministry of Supply Claimed $1M+ in Duty Drawback to Supercharge Growth

Ministry of Supply, a technology-led apparel brand, was looking for a simpler way to manage its complex duty drawback process and recover money it was leaving on the table. The company had already been using Flexport for freight forwarding, customs, and compliance, and turned to Flexport’s platform and expert services when it realized it could be missing out on a seven-figure refund opportunity.

Flexport centralized the shipping data Ministry of Supply needed, making claims faster and easier to file and track. In less than six months, refunds started coming in, and the brand has since filed eight claims and recovered around $1M in duty drawback. With those funds, Ministry of Supply is reinvesting in R&D, inventory, insurance, new product development, and expansion into new markets.

Ministry of Supply

Aman Advani

CEO and Co-founder