Case Study: Wyze achieves faster omnichannel growth with Flexport

How Flexport Helped Wyze Expand into TikTok and Other Ecommerce Sales Channels

Wyze, the fast-growing smart home brand serving more than 10 million households, partnered with Flexport in 2023 to help manage the complexity of expanding into new ecommerce channels like TikTok Shop. As sales surged and omnichannel fulfillment demands increased, Wyze needed better visibility, faster inbounding, and more reliable operations to keep up with customer expectations.

Flexport provided Wyze with a customizable platform for inventory management, storage, prep, and fulfillment, along with supply chain technology and network support. The result was faster inventory flow, stronger control over operations, and the ability to scale across channels; since onboarding, Wyze has shipped more than 1 million orders with Flexport, including handling TikTok-driven demand spikes of 10x to 20x benchmark levels during peak periods.

Wyze

Olivia Liu

Chief of Staff