Case Study: Fairphone achieves faster lead times and 100% shipment carbon offsetting with Flexport

How Fairphone Sets the Tone for the Smartphone Supply Chain with Flexport

Fairphone, a social enterprise building ethical smartphones with a transparent supply chain, needed a logistics partner that could improve visibility, reduce stock shortages, and support its sustainability goals. Using Flexport’s data-driven platform and dedicated operations, customs, and data support, Fairphone wanted better control over shipments, faster launches, and help offsetting shipping emissions.

Flexport implemented centralized shipment tracking, streamlined communication and documentation, and proactive customs and operations support. The results were strong: Fairphone cut shipment-tracking time from 25% to 5% of its supply chain team’s workload, reduced lead times by two days, and achieved 95% on-time deliveries. Through Flexport.org, Fairphone can also offset up to 100% of shipping-related carbon emissions, and the shift from air freight to rail delivered an estimated 28% cost savings.

Fairphone

Amanda McElmurray

Supply Chain Manager