Case Study: Victoria Plum achieves ambitious growth and better supply chain visibility with Flexport

Flexport Helps Victoria Plum Achieve Ambitious Growth Plans in Challenging Markets

Victoria Plum, a fast-growing UK bathroom ecommerce brand, needed to keep orders moving smoothly across a complex global supply chain while facing major disruption from Covid-19, port delays, and other shipping bottlenecks. The company turned to Flexport and its logistics technology platform to improve visibility, manage shipments more effectively, and maintain a seamless one-order, one-delivery customer experience.

Flexport implemented its platform and Order Management solution to automate PO reporting, speed up shipment tracking, and centralize communication with suppliers and shippers. As a result, Victoria Plum saved 500+ hours per year on PO management, cut PO checking time from 2–3 hours to 45 minutes, improved supplier coordination, and supported £30M+ revenue growth in 12 months during the pandemic.

Victoria Plum

Andrew Svenson

Operations Director