Case Study: Ergobaby achieves greater supply chain visibility and faster deliveries with Flexport

Ergobaby Embraces Digitization for More Transparency and Faster Deliveries

Ergobaby, a global baby products company sold in more than 700 U.S. retailers and 50 countries, was outgrowing its manual supply chain processes as it worked with more than 10 suppliers across China, India, and Vietnam. Using spreadsheets and email threads made it difficult to maintain visibility into logistics milestones and other critical data, which affected planning for product launches and deliveries. Ergobaby turned to Flexport to digitize its supply chain and improve collaboration across its international network.

Flexport implemented its cloud-based logistics platform to create a single source of truth for Ergobaby’s suppliers and internal teams, enabling real-time data sharing, shipment booking aligned to cargo-ready dates, and end-to-end reporting. As a result, Ergobaby gained real-time visibility into container utilization, customs exceptions, and landed costs, while resolving exceptions in minutes instead of hours or days. Flexport also helped improve downstream planning, speed time-to-market for online-only products, and increase overall supply chain efficiency.

Ergobaby

Riyadh Rashid

Demand Planning and Supply Chain Manager