Case Study: Limetree Labs achieves faster invoice processing and higher operational efficiency with FlexPoint

How to get clients on board with your new payments platform

Limetree Labs, an IT services provider, faced client resistance when trying to migrate them from a vulnerable email-based invoicing system to a new, more secure payments platform. Their clients were hesitant to change from a familiar process, and the existing method left them exposed to phishing risks while creating manual work for Limetree's team. To overcome this, President Bobby Lind partnered with the vendor FlexPoint to implement their secure payment platform.

FlexPoint provided a solution that included branded client portals and robust data encryption. By focusing the client conversation on security and providing demos and frictionless onboarding, Limetree Labs successfully migrated its clients. The results included a 50% faster invoice processing time and a 30% boost in operational efficiency for Limetree Labs, while also protecting their clients from fraud.

Limetree Labs

Bobby Lind

President and Founder