Case Study: Pro IT saves time and cuts payment fees with FlexPoint

How this premier IT services provider partnered with FlexPoint to unlock more profitable and streamlined billing operations

Pro IT, a premier IT services provider, faced challenges with a clunky and expensive payment processing platform. Their previous system was a major time drain due to client troubleshooting requests and high credit card fees that hurt their profitability. Seeking an upgrade, Pro IT partnered with vendor FlexPoint to find a better solution for its billing operations.

FlexPoint provided a streamlined client portal with passwordless sign-in options, which drastically reduced the time Pro IT's team spent on client support. The platform also allowed clients to choose their payment method without incurring fees for Pro IT, and it introduced flexible financing options for larger projects. As a result, Pro IT now saves $70,000 per year, reclaims 160 hours per month, and has seen a 60% reduction in payments that incur credit card fees.

Pro IT

Beau Lundmark

General Manager