Case Study: WestCord Hotels boosts productivity and ROI with Flexkeeping

WestCord Hotels boosts productivity 93% with Flexkeeping

WestCord Hotels, a group managing 15 hotels in the Netherlands, faced operational challenges with housekeeping. Their processes were hindered by language barriers among their multicultural teams, miscommunication, and time lost to manual, paper-based task management. To address this, they turned to the hotel operations software from vendor Flexkeeping.

By implementing Flexkeeping, WestCord automated and digitized its workflows. The solution provided features like mobile task management and automatic translation, and it integrated seamlessly with systems like Mews. This resulted in a 93% boost in productivity, a 63% faster work allocation process, and an 84% reduction in time spent on supervision. Most significantly, Flexkeeping delivered a 283% return on investment for the customer.

WestCord Hotels