Case Study: Maistra Hospitality Group boosts hotel operations efficiency with Flexkeeping

Maistra Hospitality Group streamlines 35+ properties with Flexkeeping

Maistra Hospitality Group, a leading hotel company in Croatia, faced challenges with team communication and accountability across its large portfolio of properties. Their operations were hampered by inefficient phone calls, messaging apps, and manual tracking, which caused delays and friction between departments. They turned to Flexkeeping's Hotel Operations Platform to solve these issues.

By implementing Flexkeeping, Maistra automated communication and created real-time transparency for housekeeping and other departments. The solution was praised for its seamless onboarding and user-friendly design, leading to a significant boost in interdepartmental productivity and an improved guest experience. According to Maistra's Room Division Manager, the platform became so indispensable to the team that removing it would "start a revolution."