Case Study: Business Process Outsourcing (BPO) company serving 8,000 restaurants achieves 20–30% cost reduction and a three-day close with Flexi Software

Business Process Outsourcing Company - Customer Case Study

Business Process Outsourcing Company, which provides outsourced accounting, reporting and HR services to nearly 8,000 restaurant customers, selected Flexi Software to replace its outdated finance and accounting system. The BPO required a white‑label, .NET‑native accounting platform that would improve workflow efficiency, enable mobile/anytime access, and integrate smoothly with its Microsoft SQL Server–based data warehouse and reporting portal.

Flexi Software delivered an integrated accounting platform with built‑in workflow, EDI/eInvoice/ePayment/eVendor capabilities and POS integration to capture transactions in the field and automate approvals. The solution accelerated results—book close time dropped to three days (from 7–14), clients can produce daily closes, and customers realize a 20–30% reduction in costs while the platform scales to support the BPO’s nearly 8,000 restaurant clients.