Case Study: Wesleyan University cuts asset management time with Flexera

Wesleyan University cuts asset management time by 80% with Flexera

Wesleyan University, a private liberal arts college, faced a significant challenge as its small IT service team was burdened by slow, manual processes for identifying and cataloging IT assets. The university had turned to Flexera partner ServiceNow to digitize procurement but found the development of its internal service catalog bogged down by the need to manually research and input each hardware model's details, a process that could take up to an hour per asset. Seeking to address this waste of time and resources, the university turned to Flexera and its Normalize solution, a feature of the Data Platform.

Flexera's Normalize solution automated the data aggregation and cleansing process by leveraging its Technopedia database. This integration into the ServiceNow workflow drastically reduced the time required for asset management. Researching and inputting a new hardware model was reduced from 60 minutes to under 10 minutes, an 80% time savings. Furthermore, preparing inventory asset reports was slashed from 45 minutes to less than two minutes. For Wesleyan University, Flexera delivered guaranteed data accuracy and allowed its IT staff to focus on more critical priorities.

Wesleyan University