Case Study: Thomson Reuters achieves transparent, scalable 24/7 software updates with Flexera's FlexNet Connect

Thomson Reuters Eikon FlexNet Connect Helps Financial Software Deliver Value 24/7

Thomson Reuters, a leading provider of real‑time market information and analytics, launched its Eikon desktop for financial professionals used around the clock by thousands (with plans to migrate up to ~300,000 terminals). They needed a transparent, minimally intrusive update process that could deliver critical updates 24/7 while giving large customers the option to control rollouts or allowing Thomson Reuters to push updates directly.

Thomson Reuters implemented Flexera’s FlexNet Connect to electronically distribute and manage updates, integrating the solution into Eikon for consistent, global delivery and flexible rollout control. The result was a streamlined update process that reduced maintenance and support costs and increased customer confidence that Eikon would remain current and operational 24/7.

Thomson Reuters

Andrei Borsaru