Case Study: PMDG achieves piracy elimination and an 83% reduction in support costs with Flexera's FlexNet Producer Suite

PMDG Slashes the Business Costs of Software Piracy with FlexNet Producer Suite for Software Vendors

PMDG, founded in 1997, produces advanced flight-simulation software for serious enthusiasts and professionals. The company was seeing widespread software piracy that caused revenue erosion, a poor and time-consuming activation experience for legitimate customers, and rising support costs tied to licensing and system activation.

PMDG implemented a custom FlexNet Producer Suite (FlexNet Operations and FlexNet Licensing) solution, delivering immediate license keys at purchase, secure Trusted Storage, and a one-line activation process. The result: effectively eliminated revenue leakage, an 83% drop in licensing/activation support costs, markedly improved customer satisfaction, and sustained piracy-free operations that let PMDG focus on customers and product development.

PMDG

Robert Randazzo

Chief Executive Officer, PMDG