Case Study: Leading Audio Electronics Company achieves automatic software updates and usage insights with Flexera

Leading Audio Electronics Company Captures Customer Use Insights

This global audio electronics company, known for sound, image and voice technologies for consumer and commercial markets, faced growing competitive pressure to move beyond a hardware-centric model. They needed to add functionality and gain clear insights into how customers use their products—without disrupting the user experience.

They implemented Flexera Software’s Software Monetization solutions, using FlexNet Connect to capture usage data and deliver automatic "call‑home" software and firmware updates. The result was seamless, no‑interaction updates and actionable customer insights that enabled ongoing product improvements and a better, more competitive user experience.