Case Study: iPass Inc. achieves true .msi installers and enterprise-ready distribution with Flexera Software's InstallShield

iPass Growing Revenue by Generating Installers that Meet Critical Requirements of Enterprise Customers

iPass, a leader in enterprise mobility that delivers customized remote‑access client software, faced a critical delivery problem: its previous installer vendor produced .exe installers wrapped as .msi files, which broke automated enterprise distribution tools and blocked sales to large customers. The vendor was also unresponsive, and iPass needed true .msi output plus private‑labeling and build‑automation to meet reseller and enterprise requirements.

iPass switched to Flexera Software’s InstallShield, using its CLI and professional services to generate genuine .msi installers and integrate automatic .msi creation into iPass’s build system within four weeks. The change restored access to large enterprise accounts, enabled private‑label reseller offerings, simplified deployment and builds, and gave iPass a reliable partner for future installation needs—unlocking new market and revenue opportunities.

iPass Inc.

Gary Fowler

Director of Product Management, iPass