Case Study: FutureSource achieves automated, timely delivery of critical software updates with Flexera's FlexNet Connect

FlexNet Connect solves electronic software update challenges for leading financial data provider

FutureSource provides mission-critical futures, options and cash price data, news and analysis tools to traders, brokers and risk managers worldwide. Because timely market data is essential, FutureSource relied on staff calling customers to announce new software releases — a slow, labor-intensive process that didn’t scale as their customer base grew.

By adopting FlexNet Connect (integrated with their InstallShield workflow), FutureSource automated update distribution and built-in reporting so applications can check for critical updates on launch or on demand. The change eliminated thousands of manual calls, sped delivery of time-sensitive updates, improved update reliability and saved significant staff time, and the company plans to continue using the solution for future releases.

FutureSource

Jim Ekstrand

Product Manager, FutureSource