Case Study: DBS Bank achieves audit-proof license compliance with Flexera's FlexNet Manager Suite

DBS Bank - Customer Case Study

DBS Bank, a leading multinational bank headquartered in Singapore, was struggling with fragmented software purchasing and no centralized Software Asset Management (SAM). Lacking normalized inventory and processes, the bank faced intrusive, resource-intensive vendor audits that sought multimillion-dollar penalties and strained vendor relationships.

DBS implemented Flexera’s FlexNet Manager Suite on-premises, established strict vendor-audit policies, and created license pools and re‑harvest processes to track real usage and optimize spend. The result: DBS moved from reactive to proactive audit posture, gained continuous license visibility and confidence (paying $200k vs. a $15M vendor claim in one case), reduced unnecessary purchases, and improved procurement and vendor interactions.

DBS Bank

Donna Trowbridge

Chief Procurement Officer