Case Study: HMS (healthcare solutions provider) achieves geo‑diverse disaster recovery and operational continuity with Flexential

Solid disaster recovery services optimize reliability for healthcare solutions provider

HMS, a payroll preparation services provider for healthcare payors — including Medicare, Medicaid, VA and other government agencies — needed to consolidate multiple sites into a single, compliant data center strategy. The company faced strict regulatory mandates and required a scalable, secure disaster recovery approach and a long‑term partner to avoid heavy CapEx while ensuring continuity as it grew.

Flexential provided a geographically diverse, audited colocation solution, executing a multi‑day migration and mirroring production between Dallas‑area and Las Vegas data centers to protect against outages and power‑grid failures. The outsourced DR model delivered improved reliability (Las Vegas PUE ~1.2), compliance support, 24/7 technical assistance, eliminated large capital investments, and gave HMS scalable, continuously available infrastructure.

HMS

Cynthia Nustad

Senior Vice President and Chief Information Officer