Case Study: Benchmark Hospitality International achieves improved reliability, scalability and cost savings with Flexential hybrid IT

Overcoming aging hardware with hybrid IT

Benchmark Hospitality International, a global manager of resorts, hotels and conference centers, was facing aging servers, CPU and memory limits that caused outages and made adding new properties costly and slow. With budgets exhausted and a lean IT team stretched thin, the company needed faster scalability, higher uptime and reduced maintenance without large capital outlays.

Flexential delivered a hybrid IT solution that tied Benchmark’s legacy systems to a private cloud, upgraded storage and provided managed services. Benchmark migrated 90 servers in a month to Flexential’s Cool Springs data center with minimal downtime, enabling near-instant provisioning for new properties, faster credit-card processing, about 50% fewer trouble tickets and freed IT staff to focus on revenue-driving projects—improving reliability, flexibility and the guest experience.

Benchmark Hospitality International

Anthony Gaeta

Vice President of IT