Case Study: Copytalk achieves enhanced security and regulatory compliance with Flexential colocation services

Live Transcription Services Differentiate Fintech Company from the Competition

Copytalk is a secure, mobile live-transcription provider serving the financial services industry since 2001. Faced with stringent client confidentiality and regulatory requirements, the company needed a local colocation partner that matched its rigorous internal controls after its previous data center failed to meet security and reliability expectations.

Copytalk moved its production environment to Flexential’s Tampa–North data center, leveraging colocation, redundant power and cooling (2N UPS, N+1 cooling), high-availability connectivity, biometric and multi‑zone physical access, and regulatory compliance certifications. The partnership strengthened security and resiliency, sped audit response times, and became a competitive differentiator that helps Copytalk retain and win enterprise financial clients.

Copytalk

Baird Juckett

Vice President of Technology