Case Study: Paperwise achieves higher uptime, stronger security, and scalable cloud performance with Flexential

Improving business workflows to strengthen efficiency and the bottom line

Paperwise, a Springfield, Missouri–based low-code process automation platform serving more than 20,000 users across 450+ companies, needed a secure, highly available hosting partner after service issues with its prior provider. Although Paperwise initially planned a full migration to Azure because of its Microsoft Gold Partner status, the company faced the challenge of meeting strict customer security and archival requirements, improving uptime, and finding a partner that could provide deep technical support and flexible, cost‑effective solutions.

Paperwise chose Flexential, deploying a multi-tenant cloud environment and cloud backups from Flexential’s Dallas facility and leveraging the FlexAnywhere™ Blueprint for improved application performance and reliability. Flexential now hosts 40–50 TB of client data with a 100% data center power/network SLA and five‑9s cloud availability, plus layered physical and logical security; it also implemented a Wasabi S3 archival solution within three weeks. The result is stronger uptime and security, faster delivery of new storage capabilities, lower costs, scalable growth options, and ongoing engineering support that gives Paperwise greater operational confidence.

Paperwise

Dan Langhofer

President