Case Study: PharPoint Research achieves FDA‑compliant high availability and near‑real‑time disaster recovery with Flexential DRaaS and multi‑tenant cloud

Helping Pharmaceutical and Biotechnology Clients Improve Global Health with Hybrid IT

PharPoint Research is a U.S.-based contract research organization that supports clinical trials in oncology, infectious disease and neurology, with 900+ trials participated in and a 95% customer repeat rate. Facing strict FDA compliance and the need to protect highly sensitive research data while maintaining near-constant availability, PharPoint sought a hybrid IT strategy to replace aging hardware, improve disaster recovery, and ensure uninterrupted service for clients with tight turnaround requirements.

Flexential designed a hybrid solution combining multi-tenant cloud for production and Flexential DRaaS (powered by Zerto) for near real-time replication and fast failover, improving RPO from 72 hours to 15–30 seconds. The deployment delivered FDA-grade security and high availability, simplified vendor management, reduced hardware costs, freed PharPoint’s IT team for strategic work, and strengthened operational resilience so clinical trials and same-day data needs can continue without disruption.

PharPoint Research

Ted Beverly

Director of Information Technology