Case Study: Clarity Services, Inc. achieves 200% performance boost with Flexential managed cloud services

Credit reporting company experiences 200% performance boost with customized Flexential managed cloud solution

Clarity Services, part of Experian, is a national credit reporting agency that provides real-time, alternative credit data for underbanked and near‑prime consumers. Facing an expiring hosting contract, the company needed greater control, faster response times, visibility into its infrastructure, and strict compliance with FCRA and customer-required standards (PCI, SSAE‑16), while ensuring near‑zero downtime for its real‑time reporting service.

Flexential designed a collaborative, geo‑diverse managed cloud solution with production and hot‑standby sites, proactive monitoring, network device management and data protection. The move gave Clarity direct control over day‑to‑day management, faster change turnaround, and stronger compliance transparency; performance rose 25% immediately and scaled to a 200% improvement after code and infrastructure tuning, while improving reliability and customer confidence.

Clarity Services, Inc.

Jeff Scarsbrook

Director of IT