Case Study: Barnes Healthcare Services achieves 87% reduction in hospital readmissions and $14.2M in cost savings with Flexential

Barnes Healthcare Services - Customer Case Study

Barnes Healthcare Services is a fourth-generation, family-owned provider of chronic care, pharmacy, nutrition and respiratory services across the Southeast. Its Healthy at Home® program—designed to lower hospital readmissions and improve patient outcomes—required a highly reliable, compliant IT infrastructure to support real-time monitoring, telehealth and data protection; outages or downtime risked regulatory fines and disrupted patient care.

Barnes partnered with Flexential for a hybrid IT solution (hosted private cloud, colocation, diverse connectivity and data protection) plus managed SQL and DBA services, giving redundant power/cooling, strong physical security and geographically replicated backups. The result: greatly reduced IT costs, reliable 100% uptime, stronger compliance and the scalability to expand services—building on program outcomes that include an 87% reduction in readmissions and $14.2M in avoided hospital costs.

Barnes Healthcare Services

Monty Pickren

Chief Process and Information Officer and Chief Compliance Officer