Case Study: a global FMCG giant improves fleet safety and incident response with Fleetx Control Tower

Global FMCG Giant resolves 95% of safety alerts within 30 minutes with Fleetx

The Global FMCG Giant, a global FMCG company, faced significant challenges in managing safety across its vast logistics network of nearly 1,900 vehicles operated by numerous transport partners. A lack of centralized visibility, reactive incident management, and limited driver behavior intelligence made it difficult to standardize safety practices and prevent on-road incidents. To address this, they partnered with Fleetx to implement the Fleetx Control Tower.

Fleetx deployed its Safety & Logistics Control Tower platform, which provided comprehensive safety monitoring, a dedicated issue management module, driver analytics scorecards, and integration with SAP BTP for logistics visibility. This solution enabled real-time intervention and proactive risk management. The results were highly measurable, with Fleetx helping to resolve 95% of safety incidents within 30 minutes and manage over 2,000 emergency alerts, leading to enhanced driver accountability and improved operational efficiency.