Case Study: Troy Ford achieves seamless fleet maintenance and city visibility with Fleetio

Troy Ford - Customer Case Study

Troy Ford is a family‑owned Ford dealership in Troy, Ohio with a full service department and a long history of serving the community. In 2012 Service Director Greg Taylor needed a fleet maintenance software to win and support a contract with the City of Troy, so the solution had to let both the dealership and city easily track vehicle maintenance and meet bid requirements.

They chose Fleetio — a mobile- and web-based system with an easy, Google‑Apps‑like interface and unlimited users. Over 20 city and dealership users now log all preventative and routine work, receive timely email reminders, and monitor vehicle and equipment assets; the result is seamless contractor–customer communication, simpler scheduling, quick user adoption, and responsive vendor support.

Troy Ford

Greg Taylor

Service Director