Case Study: Heroic achieves streamlined global communication and a stronger artist community with Fleep

Heroic - Customer Case Study

Heroic — an independent record label and management agency based in the Netherlands — needed a better way to coordinate a 12-person, globally distributed team and stay connected with their artists. After trying other chat tools that lacked features or had prohibitive pricing, they adopted Fleep, the team chat platform, to centralize communication and collaboration.

Using Fleep, Heroic organized conversations into teams (e.g., “Label Group” with Marketing, Music Discovery, Design) and a shared “The Empire” channel for staff and artists, while relying on drag-and-drop file sharing and powerful search (Command+G) to quickly find demos and feedback. Fleep became their primary communication hub, speeding up demo reviews, strengthening artist-community engagement across their global roster, and reducing software costs thanks to Fleep’s free core functionality.

Heroic

Yiannis Karavassilis

Heroic