Case Study: Fenity Fashion boosts international sales with FlavorCloud

Fenity Fashion boosts international gross sales 450% with FlavorCloud

Fenity Fashion, an apparel company, faced a challenge with its international checkout not converting well. Customers were frequently surprised by unexpected duty fees at delivery, which eroded trust and drove up return rates. To solve this, they partnered with FlavorCloud to implement a solution using guaranteed Delivery Duty Paid (DDP).

FlavorCloud implemented its guaranteed DDP and Pricing Intelligence services to provide Fenity Fashion's shoppers with accurate, all-inclusive prices at checkout. This solution removed surprise fees and built customer confidence. The results were significant, including a 114% increase in shipment volume, a 235% increase in international gross merchandise value, and UK checkout conversion more than doubling to 11.92%, leading to a 450% increase in international gross sales.

Fenity Fashion