Case Study: Property Dealer achieves efficient management of 110 properties with Flatworld Solutions

Providing property management services to a us based property dealer, effectively managing their 110 properties on a monthly basis

Property Dealer, a successful US-based property dealer with over 110 properties in New York, needed a dependable and cost-effective property management partner to reduce the burden of managing day-to-day operations. In 2004, they turned to Flatworld Solutions for property management services, including tenant communication, maintenance coordination, and support for their growing portfolio.

Flatworld Solutions responded by providing a dedicated call center team, 24/6 support resources, a project manager to liaise with the client’s supervisor, and operational help with tenancy agreements, insurance certificates, reports, and payment processing. The results were strong: the client achieved significant cost savings, improved property management efficiency, and expanded from outsourcing just 1 property to 110 properties over time, making them one of Flatworld Solutions’ longest-standing customers.