Case Study: a New York-based contemporary theater company achieves fast, accurate audio transcription with Flatworld Solutions

New York-based Contemporary Theater Company transcribes 9 hours of audio in 48 hours with Flatworld Solutions

Flatworld Solutions was contacted by a New York-based contemporary theater company that needed accurate and affordable audio transcription with timestamps for their plays and interviews. Their challenge was a fast turnaround requirement coupled with the difficulty of transcribing audio recordings that were often of poor and unclear quality.

The solution from Flatworld Solutions involved assigning a team of four fluent English resources to meet the aggressive 36 to 48-hour turnaround for every 9 hours of audio. Despite the audio challenges, the team delivered highly accurate transcriptions by determining words from context. The results were that the theater company was very pleased, leading them to become a long-term client who regularly sends transcription work to Flatworld Solutions.