Case Study: Medical Practicing Company clears billing backlog with Flatworld Solutions

Medical Billing Services for a Maryland based Company

Medical Practicing Company, a Maryland-based medical billing company in Annapolis, needed end-to-end medical billing support to clear a large backlog quickly. They turned to Flatworld Solutions for medical billing services with an unusually tight 12-hour turnaround requirement, while also facing a new software platform and initial connectivity issues.

Flatworld Solutions responded by assigning a dedicated billing team, providing basic software training, and coordinating with the client to establish the connection needed to begin work. Once access was in place, the team cleared the backlog smoothly, met the promised 12-hour turnaround time, and delivered results that left the client highly satisfied.