Case Study: General Insurance Company achieves seamless disaster recovery with Flatworld Solutions

General Insurance Company - Customer Case Study

General Insurance Company, a leading UK-based general insurance firm and part of a global financial services group, wanted to establish a captive offshore development center in India with reliable disaster recovery support. The company needed a practical business continuity solution close to its India operations to avoid the cost and disruption of relocating people and processes back to the UK during an outage. Flatworld Solutions was selected to provide disaster recovery services.

Flatworld Solutions delivered a 250-seat Disaster Recovery Center in Chennai, backed by strong infrastructure, leased lines, servers, UPS and generator systems, trained technical teams, and ongoing disaster readiness training. The customer’s facility review led to a 3-year contract, the disaster recovery site went live ahead of schedule, and the solution helped General Insurance Company reduce operational risk while benefiting from improved continuity, quality, and efficiency.