Case Study: Internet Company scales video monitoring operations with Flatworld Solutions

Fws provided video, audio, & text monitoring services to a prominent south asian internet company south asia internet company

Flatworld Solutions worked with a Singapore-based Internet Company that needed an experienced team of content moderators for its in-house project. The company required agents to review image, audio, text, real-time video, and webcast content using its back-end system, while also facing a major challenge in quickly hiring, training, and onboarding at least 100 qualified moderators within aggressive turnaround expectations.

Flatworld Solutions recruited and deployed a dedicated team within the required timeframe, supported training on the client’s site, and established an integrated monitoring process. The client reported strong, consistent performance and no operational issues, then agreed to expand the team from 100 to 200 employees and offer a reference letter, showing clear confidence in Flatworld Solutions’ live video, audio, and text monitoring services.