Case Study: Mortgage Valuation Company meets appraisal deadlines with Flatworld Solutions

FWS helped a mortgage valuation company to touch targeted appraisal service deadline

Mortgage Valuation Company, a mortgage valuation conglomerate headquartered in Spring, Texas, needed help meeting a tight appraisal quality-control deadline while managing loan volume, compliance requirements, and resource constraints across multiple counties. It turned to Flatworld Solutions for appraisal support services after its previous process created delays and strained customer relationships.

Flatworld Solutions assembled a certified appraisal team, trained new hires on standardized methods, and handled QC reviews against lender and broker guidelines to improve accuracy and turnaround. The vendor delivered reports in 4 to 6 hours with 98% accuracy, cut turnaround time from 24 hours to 2 hours, reduced operational expenses by 40%, increased business volume by 25%, and helped the customer scale bandwidth for more appraisals.