Case Study: Kitchen Equipment Insurance Provider achieves more qualified leads with Flatworld Solutions

Flatworld provided outbound calling and booking services to a uk-based equipment insurance client

Kitchen Equipment Insurance Provider, a UK-based insurer, needed help reaching existing customers to promote a cheaper maintenance plan. The company wanted to outsource outbound calling and booking services to quickly generate interest, qualify prospects, and pass leads to its account manager for closure.

Flatworld Solutions rapidly assembled and trained a sales-focused calling team and a qualified team leader within five days, then launched live outbound calls to interested customers. Flatworld Solutions successfully transferred qualified leads to the client’s account manager, helped drive strong interest in the new plan, and delivered results that led to 100% client satisfaction, contract renewal, and requests for additional telemarketers.