Case Study: Leading Insurance Provider achieves reliable business continuity with Flatworld Solutions

Flatworld emerges a winner with business continuity services

Leading Insurance Provider, a major UK general insurer and part of one of the world’s largest financial services groups, needed a highly reliable local disaster recovery and business continuity solution for its captive offshore development center in India. With daily, minute-to-minute operations that could not tolerate downtime, the customer turned to Flatworld Solutions for offshore Business Continuity services.

Flatworld Solutions designed and implemented a DR setup with improved network connectivity, then worked jointly with the customer on testing and a mock drill before go-live. The site was commissioned successfully within 48 hours, all annual test requirements were met, and the customer signed a 3-year contract after the solution exceeded expectations, helping reduce operational risk and support long-term growth of its offshore BPO center.