Case Study: Health Service Provider streamlines doctor appointment scheduling with Flatworld Solutions

Developed a doctor appointment app to streamline resource allocation

Flatworld Solutions worked with a UK-based Health Service Provider that was struggling to manually schedule doctor appointments. Because doctor availability changed frequently and no-shows created further disruption, the customer needed a simple mobile app to improve appointment booking and resource allocation.

Flatworld Solutions developed Myclinic, an Android doctor appointment app for patients and doctors with features such as appointment booking by call, SMS, and email, doctor availability updates, reminders, location sharing, and social media integration. The solution automated appointment management based on doctor availability and significantly improved resource allocation, with the customer reporting strong satisfaction and smoother handling of appointments.