Case Study: Birth Control Telemedicine Provider Streamlines Insurance Eligibility Verification with Flatworld Solutions

Birth Control Telemedicine Provider - Customer Case Study

Birth Control Telemedicine Provider, a birth control telemedicine and medication delivery service, needed help keeping up with pharmacy and medical insurance eligibility checks for members ordering birth control pills. The manual process was slowing down order status updates, cash price quotes, and prescription delivery, creating delays for customers.

Flatworld Solutions stepped in to provide insurance eligibility and verification services, checking carrier websites and contacting representatives to gather and update medical and pharmacy insurance details on the client’s portal. As a result, eligibility verification was completed successfully and on time, helping the Birth Control Telemedicine Provider fast-track qualified member applications and deliver medications without delay.