Case Study: a well-established group of physicians from Avon, Indianapolis achieves 20% cost savings with Flatworld Solutions' encounter processing

a well-established group of physicians from Avon, Indianapolis saves 20% with Flatworld Solutions

The customer, a well-established group of physicians from Avon, Indianapolis, approached Flatworld Solutions with challenges in migrating to new EHR software. They required detailed transcription for 3,000 rehabilitation care encounters to improve revenue management and needed a reliable method for transferring audio files from remote locations.

Flatworld Solutions implemented a dedicated transcription service, creating high-quality flowcharts from physician dictations to make the EHR data readable. Their solution securely processed and formatted the encounter data for the new software, automating the process after physician sign-off. This resulted in a 20% cost savings for the client, an increase in overall revenue, and improved physician efficiency and satisfaction.