Case Study: a UAE-based space and design solutions provider boosts lead quality with Flatworld Solutions outbound call center services

a UAE-based space and design solutions provider boosts quality leads and cuts costs with Flatworld Solutions

Flatworld Solutions provided outbound call center services for a UAE-based space and design solutions provider. The client, which serves exhibitors primarily in Europe, needed experienced callers to quickly start generating quality leads for an upcoming event, with success defined by capturing detailed prospect specifications.

The solution from Flatworld Solutions involved rapidly recruiting and training a team of callers experienced in European campaigns, enabling them to go live ahead of schedule. The results included an increase in quality leads passed to the client's account managers and considerable cost-savings from reduced operational costs, leaving the client very satisfied with the partnership.