Case Study: a leading Los Angeles-based bank reduces client onboarding time with Flatworld Solutions' UiPath RPA

a leading los angeles-based bank cuts client onboarding from 10 minutes to under 1 minute with Flatworld Solutions

Flatworld Solutions helped a leading Los Angeles-based bank that specializes in personal banking for entertainment industry professionals. The bank's challenge was to drastically reduce its client onboarding time and sought a cost-effective provider of robotic process automation services to achieve this.

The solution implemented by Flatworld Solutions involved deploying UiPath robotic process automation, including two robots to automate tasks like ordering checks and requesting fee waivers. This reduced the client onboarding time from 10 minutes to under 1 minute, saving the bank an average of 40 hours of work per day. Flatworld Solutions delivered a cost-effective project that impressed the client, who plans to expand the use of their RPA services to other operations.