Case Study: BuildOps streamlines data imports and cuts onboarding time with Flatfile

BuildOps clears its data import bottleneck with Flatfile

BuildOps is an all-in-one software platform for commercial contractors, helping them manage sales, service, project management, invoicing, dispatch, and scheduling. As the company grew, its implementation team struggled to onboard new customers quickly because they had to clean and import highly variable “master data” from spreadsheets, databases, and even handwritten records, creating a major data import bottleneck. BuildOps chose Flatfile to help streamline this process.

Using Flatfile’s API-first data import platform, SDK, and human-in-the-loop workflow, BuildOps automated customer data cleanup and formatting, reducing manual effort and making onboarding more repeatable and scalable. With Flatfile, BuildOps decreased time to launch by 15%-20%, cut per-project person hours by 20%-25%, and is saving an estimated 60-90 person hours per month.

BuildOps

Arjun Karande

Chief Architect