Case Study: Omni Dallas achieves higher revenue and streamlined parking operations with FlashParking

Omni Dallas - Customer Case Study

Omni Dallas, the first Omni location to bring parking operations in-house, faced lost revenue and chronic downtime from third‑party servicing and on‑site servers that crashed multiple times a day. Seeking maximum uptime, streamlined management, total accountability and a better guest experience, Omni Dallas turned to FlashParking and its cloud‑based parking platform to modernize and centralize operations.

FlashParking deployed a cloud solution that enabled remote gate control, instantaneous rate changes, anytime reporting, dynamic pricing, Bluetooth frictionless access, electronic validations and automatic vehicle identification (AVI). As a result, Omni Dallas now captures more revenue than ever, has minimized maintenance costs and downtime, manages both garages from a phone, and satisfies both hotel ownership and the City of Dallas — outcomes Omni Dallas attributes directly to FlashParking.

Omni Dallas

Brandon Davidson

Director of Guest Experience