Case Study: Accor Hotels achieves faster onboarding and streamlined HR operations with Flare

Paving the Way for Better HR Operations and Onboarding Efficiency Across Accor Australia

Accor Hotels faced slow, paper-heavy onboarding across 25 hotel locations and more than 600 employees, creating heavy manual workload for Christy Musco’s Talent & Culture team. After researching solutions, Accor Hotels selected Flare’s flexible HR software—using its paperless onboarding and Benefits platform—to streamline the process and improve the employee experience.

Flare automated previously manual data entry and onboarding steps, cutting onboarding time from days to a couple of hours and rolling out across the portfolio in three months. The solution also gave employees access to 50+ retail discounts through Flare’s Benefits platform, improving HR efficiency, new-hire experience and supporting retention across Accor Hotels.

Accor Hotels

Christy Musco

Talent & Culture Manager