Case Study: Belgravia Group achieves 69% improvement in onboarding efficiency and document accuracy with Flare

Improving Onboarding Efficiency and Document Accuracy by 69%

Belgravia Group, which manages Belgravia Leisure’s seasonal pools and more than 4,000 staff across Australia and New Zealand, struggled with manual onboarding processes and high turnover—hiring as many as 3,500 people a year—without an integrated applicant tracking and onboarding system. To address this, they sought to connect their existing Expr3ss! selection process with Flare’s onboarding platform.

Flare implemented an integrated, automated onboarding solution (linked to Expr3ss!) that removed paper workflows, enabled curated candidate journeys, and gave frontline leaders real‑time visibility. The Flare deployment streamlined operations and improved the onboarding experience, boosting onboarding efficiency and document accuracy by 69% while supporting 600 permanent employees and roughly 3,500 new hires annually.

Belgravia Group

Mark Maybury

Head of People & Culture