Case Study: North American Food Retailer reduces account takeovers with Flare

How Flare’s Dark Web Monitoring Protected a Grocery Chain’s Reputation

A North American food retailer faced the challenge of account takeovers on its eCommerce and loyalty platform, where stolen customer credentials were being resold on illicit networks. This posed a significant threat to its reputation and customer trust. The retailer's cyber threat intelligence team struggled with the manual, time-consuming process of monitoring the dark web for these leaks, a process that could take nearly a year to identify stolen data. They sought a technological solution to proactively address these threats and protect their brand.

Flare addressed this challenge with its dark web monitoring platform. The solution automatically scanned illicit sources and provided the customer's team with immediate alerts on compromised accounts, allowing them to secure them before they could be abused. By using Flare, the retailer shifted to a proactive security stance, drastically decreasing account takeovers and preventing fraud before it occurred, which helped them regain and maintain customer trust.