Case Study: Lusha streamlines legal support with Flank AI

Lusha streamlines legal support in 2 weeks with Flank

Lusha, a business intelligence firm with over 300 employees, faced the challenge of managing a high volume of repetitive legal queries from its sales and commercial teams. This overwhelmed its legal department, causing delays and increased workload stress. To address this, the company turned to Flank for a solution using its AI agents.

The solution from Flank involved deploying its AI agents directly into the company's communication channels, like Slack and Teams. After a two-week trial and fine-tuning based on user feedback, the agents were fully launched. This implementation significantly reduced the time spent on routine queries, allowing Lusha's legal team to focus on more strategic tasks and empowering business departments with self-serve expert support.

Lusha